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Background/IRC Summary: Founded in 1933, the International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. At work today in around 30 countries, the IRC restores safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.
The Syria crisis is often described as the worst humanitarian catastrophe since the end of the Cold War. Inside Syria, 7.6 people are internally displaced and 12.2 million are in need of humanitarian assistance. There are more than 4 million Syrian refugees living in neighboring countries. This is no short- term humanitarian episode. The devastating human consequences to huge numbers of people will endure for decades. The destruction of relationships, communities, livelihoods, homes and infrastructure will take years to repair. The IRC is offering a robust humanitarian response to the Syria crisis. With an annual budget in excess of $140 million and a rapidly expanding portfolio, supported by nearly 1300 staff, IRC’s Syria Response Region (SRR) is undertaking programs in Syria and neighboring countries of Jordan, Lebanon, Turkey and Iraq.
The Jordan Country program has a current budget of $50 million and operates in Northern Jordan and Southern Syria, providing assistance in primary health care, protection and economic and recovery interventions and working with a wide range of partners and sub-awardees. In accordance with humanitarian quality and accountability standards and the IRC global Strategic Plan 2015-2020, the country program has established a comprehensive feedback and complaint system to make its work more responsive to the clients and communities it serves. The system is managed and implemented according to the cross border program Complaint Management Policy and regional standards.
Job Overview/Summary:
This compliant registrar assistant will assist the cross border complaint manager in managing and strengthening the cross border program feedback/complaint system and services. She/he is responsible to process incoming complaints and assists with administrative activities.
Job Details
| Date Posted: | 2017-01-18 |
| Job Location: | Amman, Jordan |
| Job Role: | Support Services |
| Company Industry: | Community/Social Services/and Nonprofit |
Preferred Candidate
| Career Level: | Entry Level |
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