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- Responsible for handling customers’ interactions on behalf of company clients.
- Responsible for communicating with customers’ interactions via multiple channels.
- Answering all incoming requests and addressing the customers’ problems in a timely manner.
- Re-directing requests as per the set processes and taking adequate messages when required.
- Following company procedures when handling incoming and outgoing interactions with the ability to resolve and close issues.
- Escalating issues or unresolved queries to the Team Leader or Supervisor.
Job Details
| Posted Date: | 2021-05-24 |
| Job Location: | Amman, Jordan |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Call Centers & Customer Care Outsourcing |
Preferred Candidate
| Career Level: | Entry Level |
| Nationality: | Jordan |
| Degree: | Bachelor's degree |
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Jobs in Jordan - career in Jordan - vacancies in Jordan-Customer Service Advisor - Deutsch Speakers - Crystel-Jobs in Jordan - career in Jordan -