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- Responsible for communicating with customers’ via multiple channels
- Responsible for handling customers’ interactions
- Answer all incoming requests and address customers’ problems in a timely manner
- Re-direct requests as per the set processes and take full information as required
- Log all necessary interaction details as instructed
- Follow company procedures when handling incoming and outgoing interactions with the ability to resolve and close issues
- Escalate issues or unresolved queries to the Team Leader or Supervisor as directed
Job Details
| Posted Date: | 2021-09-14 |
| Job Location: | Amman, Jordan |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Call Centers & Customer Care Outsourcing |
Preferred Candidate
| Career Level: | Entry Level |
| Nationality: | Jordan |
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Jobs in Jordan - career in Jordan - vacancies in Jordan-Customer Service Advisor - English Speakers - Crystel-Jobs in Jordan - career in Jordan -