Jobs in Jordan - career in Jordan - vacancies in Jordan-SOC Manager - CC Staffing International Ltd.-Jobs in Jordan - career in Jordan - vacancies in Jordan
- Takes ownership of the SOC operations and responsible for maintaining smooth operations, ensuring service-level agreements (SLAs) are met, and following policies and procedures.
- Manage the overall day-to-day operations, and responsible for ensuring events and/or incidents are detected and responded to in adherence to established processes as well as procedures.
- Oversee the analysts’ daily tasking.
- Manage the team’s scheduling.
- Ensure effective incident management.
- Identify chronic operational and security issues, and ensure they are managed appropriately.
- Manage and escalate roadblocks that may jeopardize security monitoring operations, infrastructure, and SLAs.
- Serve as a senior mentor to SOC staff.
- Interface and collaborate with outside teams.
- Track tactical issues in execution of SOC responsibilities.
- Provide documentation and track analyst training requirements.
- Ensure analysts follow existing procedures, and that all procedures are documented in accordance with local guidelines.
- Manage the Service Improvement process of the SOC Framework.
Job Details
| Posted Date: | 2021-11-16 |
| Job Location: | Amman, Jordan |
| Job Role: | Information Technology |
| Company Industry: | IT Services |
Preferred Candidate
| Career Level: | Management |
| Nationality: | United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen |
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Jobs in Jordan - career in Jordan - vacancies in Jordan-SOC Manager - CC Staffing International Ltd.-Jobs in Jordan - career in Jordan