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Overall responsibility for technical ICT troubleshooting to NRC users in the geographical area of responsibility. Support the development and implementation of IT standards and policies, and provide technology support and solutions to meet the needs of the organization.
1 -Roles and Responsibilities
The following is a brief description of the role.
Generic responsibilities
These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work- and Professional Development Plan.
• Provides basic assistance, information and/or training to staff on department’s policies and procedures.
• Identifies problems in the area of own activities.
• Prepares and files accurate records of department activities and ensures all information is accurate and available in time.
• Adheres to NRC policies and procedures, handbooks and guidelines.
Specific responsibilities
These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly. The line manager drafts the specific responsibilities and sends them to his/her line manager for approval.
• Provide assistance and training to staff on site or remote access as necessary Including (but not limited to) Windows، Office، electronic document management system، and other systems.
• Develop and maintain current systems inventory (Computers، Network Devices، Mobile Numbers and Dongles).
• Participation in research and recommendation of improved infrastructure processes and technologies to include growth planning.
• Responsibility for the configuration، deployment، troubleshooting، repair، updating and maintaining workstations، laptops، printers and copiers (and all peripherals) and set-up and support of audio visual equipment.
• Install، maintain, troubleshoot, update, licensed and keep record of licenses operating systems and user applications.
Job Details
| Date Posted: | 2016-08-18 |
| Job Location: | Mafraq, Jordan |
| Job Role: | Technology/IT |
| Company Industry: | Community/Social Services/and Nonprofit |
| Monthly Salary: | US $1,500 |
Preferred Candidate
| Career Level: | Mid Career |
| Nationality: | Jordan |
| Degree: | Bachelor's degree |
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