Jobs in Jordan - career in Jordan - vacancies in Jordan-Lead Research Coordinator - Bayt.com-Jobs in Jordan - career in Jordan - vacancies in Jordan
The Lead Research Coordinator (“LRC”) is the central and ultimate owner of the research effort at Bayt.com. Directly managing a team of 20+ researchers across various offices, the LRC is responsible for on-boarding, training, mentoring, guiding and managing the performance of researchers. Liaising closely and frequently with Territory Managers, the LRC is responsible for generating new ideas and processes and for ensuring that the collective performance targets of the research team are met. The primary (but not only) objective of the LRC and research team is to increase the quantity and quality of employer leads for Bayt.com through inbound, outbound and gathering efforts.
This role is for you if you like to captain people, train people, and come up with creative ideas.
The role can be based in any one of our offices in Jordan, Egypt, UAE or Lebanon.
Duties:
Prepare and deliver training materials for researchers, including scripts and any other collateral
Create a training program for researchers and ensure proper implementation of such training in liaison with Sales Managers
Generate new research and lead generation ideas and ensure their execution by researchers
Generate new ideas to improve the productivity of researchers, including to their daily process, bonus schemes, changes to CRM, etc.
Track on a daily basis activity inputs required from researchers, and take immediate measures to rectify any drop in performance
Track and ensure that gathering researchers are generating meetings for relationship managers and handling their administrative work (e.g. sending proposals, booking calendar items, etc).
Track and ensure that researchers process all incoming leads in a given day, including calling, matching and booking meetings as necessary.
Ensure that researchers generate the target number of outbound leads (self-created leads)
Ensure that researchers adhere to best practices and scripts provided
Conduct weekly group conference calls with researchers to discuss performance and plans
Conduct individual KVF sessions with each researcher at the end of every month
Update on a weekly basis the lead statistics reports and monitor trends, including escalating any urgent issues for immediate action
Prepare and present a monthly summary in MS Powerpoint or MS Word of the performance of the research team, along with plans for the coming month and recommendations/suggestions
Tabulate and announce results of monthly gamification contests
Job Details
| Date Posted: | 2016-09-28 |
| Job Location: | Amman, Jordan |
| Job Role: | Sales |
| Company Industry: | Internet/E-commerce |
Preferred Candidate
| Career Level: | Mid Career |
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