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JOB ENVIRONMENT AND GENERAL OBJECTIVE
In collaboration with external institutions, the Amman Center will identify the main learning needs of MSF staff, medical staff from MSF-supported facilities and staff of regional civil society organizations, and will offer the possibility to identify the learning needs of staff from the Ministry of Health from countries in the Middle East, regarding the fields of specialization identified as priority for the Middle East Unit. It will conduct the relevant training activities through in-class trainings which will be organized in Amman and in other cities in the Middle East and online trainings, blended learning and mobile learning programs. The Center will aim to organize as well internships and mentoring programs according to its capacity. The Center will have one training room available and coordination and complementarity with other organizations is expected.
At the same time, the Amman Center will regularly organize workshops, roundtables, conferences and seminars related to the medical-operational objectives that will foster the collaboration with medical and humanitarian actors in the region.
The Learning Program Manager, working under the supervisor of the Head of the Middle East Unit, is responsible for the identification of learning needs in the region, identification of available resources, adequate execution of learning and training processes of the Middle East Unit and the development and implementation of training programs under his/her responsibility looking at providing quality learning solutions that meet MSF OCBA learning needs.
He or she will as well suppor the Head of the Middle East Unit in the organization and planning of conferences, workshops and roundtables on the themes identified and agreed with the Head of the Middle East Unit.
The Learning Program Manager will also contribute to the smooth collaboration, exchange of information and learning -- in each of the fields of specialization of the Amman Center -- among other activities in the Center in addition to training, such as operational research, innovation and conferences. Under the supervision of the Head of the Middle East Unit and in collaboration with other Middle East Unit members, the Learning Program Manager will make sure that all program components are well integrated and staff and programs learn from each other.
Main responsibilities and activities
A. LEARNING/TRAINING
In coordination with OCBA’s Learning Unit, Medical Department and Logistic Department, as well that in collaboration with external institutions, the Program Manager will be responsible of
A.1 External Training
Planning
Contributes to design and develop a Learning Needs Assessment Plan and tools to identify the existing and future learning needs regarding humanitarian medicine in the region, both internal to MSF (OCBA and other Operational Sections) and of other actors in the region: Syrian hospitals, Syrian NGOs, International NGOs…
Identifies and maps learning and training resources available in the region, and maintains an active networking with reference training and education institutions and providers.
Looks for opportunities for alliances and partnerships that can enrich the portfolio of available MSF OCBA learning solutions and resources.
Contributes to design a training plan to be implemented in the region by the Amman Center for Humanitarian Medicine in collaboration with other partners.
Explores and promotes (in coordination with the Learning Unit) innovative learning/training solutions (including the development of blended programs) that respond to learning needs of the learners (both MSF and non MSF), as well to their personal characteristics and the specificities of their job contexts.
Promotes the creation of a positive learning culture where work-based learning elements are valued and individuals adopt a proactive and responsible approach towards self-learning and also supporting others in the organization.
Plans required human and financial resources and project development stages and task.
Training Development
Coordinates the design, development and organization -- in collaboration with subject matter experts and technical referents - of new or revised training programs and other learning solutions, considering different learning modalities and methodologies.
Manages implementation of training events and oversees appropriate conduction of training sessions (online and face-to-face), promoting adequate team dynamics and learning environment.
Provides “Train the Trainers” support to facilitators responsible for preparing and conducting training sessions.
Facilitates and co-facilitates training programs/modules in his/her area of expertise.
Participates in the development of evaluation methodologies and tools focusing at learning-transference-impact phases; implements evaluation plans for the programs assigned.
Supervision of Training Candidates’ Management
Ensures timely and efficient processing of training applications by maintaining and improving tools and processes for efficient training candidates management.
Oversees seats (re)allocation actions ensuring training efficiency regarding number of participants at training courses and overall budget limits.
Monitors candidates selection processes and outcomes including adequate communication with relevant stakeholders.
Monitors timely recording of finalized training activities and update of personal training files.
A.2 Internal Learning Needs/Areas of Expertise
Leads the identification and definition of OCBA’s and other MSF Sections’ areas of expertise vs. internal learning needs in the Middle East Unit priority fields of specialization in collaboration with key MSF Staff .
Organises workshops and discussions with the objective to address the above mentioned objective.
Proposes adequate solutions to fulfil the gaps.
B. CONVENTION CENTER
The Center will regularly organize workshops, conferences and roundtables, fostering collaboration within humanitarian actors. The responsibilities of the Learning Program Manager in relation to the Convention Center will be the following:
Under the supervision of the Head of the Middle East Unit, collaborates in the development of the Convention Center’s strategy of the Amman Center.
Organizes or supports in the organization of conferences, workshops, roundtables and discussion panels as requested/delegated by the Head of the Middle East Unit, including the preparation of background documents, identification and invitation of panellists and participants and the preparation of outcome documents and reports.
C. FINANCES AND BUDGETING
The Learning Program Manager will ensure that operations are executed in line with allocated resources and cost effective solutions are continuously sought. In this sense, and under the supervision of the Head of Middle East Unit, he/she will:
Prepares annual financial forecast for the training and conferences component based on analysis of standard training expenditure and demands.
Participatess in budget preparation by allocating appropriate resources to approved projects and training programs and supervises preparation of specific projects/courses budgets.
Monitors budget execution along the year and look for necessary remedial solutions to solve deviations.
Authorizes disbursements in line with approved budget limits
Prepares expenditure analysis and consolidation to support other OCs and field re-invoicing.
Job Details
| Date Posted: | 2016-12-22 |
| Job Location: | Amman, Jordan |
| Job Role: | Training and Development |
| Company Industry: | Community/Social Services/and Nonprofit |
Preferred Candidate
| Career Level: | Mid Career |
| Degree: | Bachelor's degree |
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