Jobs in Jordan - career in Jordan - vacancies in Jordan-Assistant Branch Manager-Jobs in Jordan - career in Jordan - vacancies in Jordan
1. Administrative work:
□Process Beginning & End of Day transactions and reports.
□Responsible for Tellers/Customer Advisors transactions, control & sign related documents/vouchers (Revise Daily Journal).
□Responsible for ECC Quality Assurance and validation.
□Control ATM Replenishment process.
□Monitor that Standing Orders were executed on time.
□Perform Spot checks minimum 4 times a month on tellers.
□Ensure Database consistency for clients’ accounts.
□Receive the mail and distribute it for branch under the supervision of the branch manager.
□Supervise cash shipment to/from the Main Vault, received by the transporting companies.
□Report refused cheques for DABS Unit.
□Delivery of pins (all kinds of cards) for Retail clients.
□Delivery of cheque books for Retail & Corporate clients.
□Control petty cash expenses.
□Manage & control all transactions related to safe boxes (Visits, fees...).
□Check & control all canceled transactions performed by the tellers.
□Maintain updated records for all archiving transactions done in the branch.
□Handle the requests of stationary orders.
□Send reports of salaries lists to head office.
□Monitor all transactions related to CDS.
□Monitor stopping clients' cheques.
□Process the re-activation of dormant accounts.
□Process transactions related to releasing reserved amounts.
□Responsible of Stamps machine & its reconciliation.
□Control bank commissions.
□Follow up audit recommendations.
□Follow up dues.
□Follow up daily reports.
□Conduct the tasks of branch manager in case of his absence and upon the authorities granted to assistant branch manager.
2. Commercial:
□Maintain and develop clients' portfolios in order to meet the branch's target.
□Attract new clients for the branch.
□Promote bank products and services.
3. Quality:
□Ensure the implementation of the basic reception criteria (smile, patience, welcoming…), the behavior (formal costume, no-smoking, food…) and the availability of the counter staff.
□Ensure the quality of customer service provided from the team.
□Ensure the availability and the maintenance of the ATMs.
□Ensure the appropriateness of the general appearance of the branch and the staff.
□Ensure the hygiene of the external status of the branches (logos, wall cleanliness, entrance door…).
□Ensure that incoming & outgoing calls are being handled in a professional way to meet clients' requests.
□Make sure that all brochures and commercial adds are well positioned for clients.
□Follow up on clients complaints.
4. Security:
□Responsible for the PS and sensitive accounts.
□Responsible for keys & combination hand over between branch's employees.
□Monitor Operational risk and compliance for all entries & transactions at the branch.
□Check all CTS applications filled by tellers.
Job Details
| Date Posted: | 2017-01-09 |
| Job Location: | Amman, Jordan |
| Job Role: | Banking |
| Company Industry: | Banking |
Preferred Candidate
| Career Level: | Mid Career |
| Degree: | Bachelor's degree |
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