Jobs in Jordan - career in Jordan - vacancies in Jordan-Managed Services Specialist - Infrastructure - CC Staffing International Ltd.-Jobs in Jordan - career in Jordan - vacancies in Jordan
- Design, implement, and monitor the infrastructure and the systems. This includes after hours on-call support and handling technical problems escalated from Level 1
- Plan, Design and Implement customer solutions and configuration changes.
- Provide Level 1 with adequate technical tools for monitoring and managing systems.
- Maintain and monitor the Data Center and NOC infrastructure.
- Advanced problem troubleshooting/isolation.
- Advanced problem resolution following written procedures.
- New procedures creations/initiations.
- Procedures maintenance and validation.
- Report creation, validation & distribution.
- Trigger technical escalation processes.
- Execute scheduled tasks.
- Hosting projects implementation (operating systems configurations, Windows Server, Exchange, SharePoint etc.)
- Delivery reception and inventory
- Handle backup platforms and operations.
- Manage SAN and storage configurations and troubleshooting
- Manage the infrastructure (Physical, Virtual).
- Manage the backup solutions.
- Manage the cloud platform.
- Responsible of the platforms system patching and updates.
- NOC projects execution.
- Tools, reports & NOC infrastructure implementations and changes.
- New customer implementation plan execution.
- Documentation of installation set-up and configuration.
- Perform acceptance tests of the service in collaboration with the project manager.
- Provide technical support (Level 1-when needed and Level 2) on all Data Center products and solutions. This includes being part of the after-hours on-call rotation support.
- Assist in other related activities and projects as necessary.
- Availability to work outside Normal Working Hours for urgent matters.
Job Details
| Posted Date: | 2021-10-28 |
| Job Location: | Amman, Jordan |
| Job Role: | Information Technology |
| Company Industry: | IT Services |
Preferred Candidate
| Career Level: | Mid Career |
| Nationality: | United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; India; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen |
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Jobs in Jordan - career in Jordan - vacancies in Jordan-Managed Services Specialist - Infrastructure - CC Staffing International Ltd.-Jobs in Jordan - career in Jordan