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Position Responsibilities:
- Provide product support for our customer support contacts.
- Fully document each customer issue/resolution.
- Responsible for creating and writing various types of user documentation, including how-to guides, references, manuals, cheat sheets, or instructions.
- Conduct online tutorials.
- Diagnose and resolve customer problems and educate users on resolutions promptly and professionally.
- Ensure customer needs are met with consistently high quality of service provided.
Job Details
| Date Posted: | 2016-06-21 |
| Job Location: | Jordan |
| Job Role: | Technology/IT |
| Company Industry: | Information Technology |
Preferred Candidate
| Career Level: | Entry Level |
| Nationality: | Jordan |
| Degree: | Bachelor's degree |
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