Jobs in Jordan - career in Jordan - vacancies in Jordan-Account Manager (Corporate Segment)-Jobs in Jordan - career in Jordan - vacancies in Jordan
1.1. Job purpose
To manage, direct and open new number of accounts, and maintain the relationship needed to ensure target goals are met and customer satisfaction.
1.2. Responsibilities
Acquire, retain and grow the portfolio of accounts (voice)
Build strong positive relationships with current accounts to gain insight into individual customer's business priorities, needs and issues
Develop a holistic view of the customer base to understand market trends and identify sales opportunities across the accounts
Proactively identify new sales prospects and develop sales plans to close deals which profitably satisfy the customer’s business needs
Build and maintain relationships/partnerships with relevant technology suppliers to identify business opportunities and provide valuable customer solutions
Work with the Customer Marketing team to ensure that all product and service marketing campaigns are coordinated within and across the accounts to ensure maximum value is derived from any promotional activity
Assist other sales executive in leads, strategies, negotiation and closing of deals
Achieve the monthly collection KPI’s by managing cases of line disconnection, termination, bad debit, credit limit, churn cases and outstanding balance while the account is under the custody of the account manager
Achieve new sales target
Prepare his/her pipeline of customers and connections
Create solid sales plan that supports achieving sales target
Conduct visits to prospects sales while following Umniah sales manual
Ensure clients satisfaction
Respond promptly; when a client emails you or call you, acknowledge the receipt as quickly as possible
Support customers’ problems by referring to the concern parties, follow up and update customer accordingly
Listen to customer feedback and write notes to act on it accordingly
Use Sales Force System ”Sales reporting system” to record the accounts acquiring progress
Fill the sales log sheets after each visit which shall contain: visits details, target updates, progress of the account
Prepare proper reporting as per the management request
Job Details
| Date Posted: | 2016-10-03 |
| Job Location: | Amman, Jordan |
| Job Role: | Sales |
| Company Industry: | Telecommunications |
Preferred Candidate
| Career Level: | Mid Career |
| Nationality: | Jordan |
| Degree: | Bachelor's degree |
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