Jobs in Jordan - career in Jordan - vacancies in Jordan-Order Fulfilment & Logistics Officer-Jobs in Jordan - career in Jordan - vacancies in Jordan
POSITION PURPOSE:
The Order Fulfillment & Logistics Officer is responsible for following through the sales deal from the moment the sales team closes until the product is delivered to the warehouses. Coordinating and reporting to the Supply Chain Manager, main responsibilities include providing support on sales deals, leading on the management of stock sales transactions, and coordinating with Supplier to solve any pending compensation from opened claims. Additionally, responsibilities include providing logistics support to the sales team from the moment a deal is closed till shipment delivery
Job Responsibilities:
*STOCK SALES MANAGEMENT ROLE:
- Direct and oversee the Order Fulfillment process
- Send Purchase Orders to Supplier.
- Establish processes for order tracking, maintain updated customer contact information, and monitor contracts or agreements for expiration or renewal.
- Support the Supply Chain Manager in ensuring adequate inventory levels are maintained to maximize customer satisfaction and minimize cost.
- May act as a liaison with sales regarding ship dates or inventory levels.
- Coordinate with Client the approval and signature of all Sales Contracts.
- Follow up on product Expected Date of Arrival and Departure and update Client accordingly.
- Follow up on payment with the Client.
- Update CRM following every client interaction.
* LOGISTICS ROLE:
- Handle all communications with suppliers.
- Ensure shipment / products arrive to storage.
- On receipt of the Entry Form from the Stores, identify all issues that may generate claims, in coordination with the Supply Chain Manager.
- Coordinate with Supply Chain Manager in order to provide any needed logistics and supplier interface support to the Sales team.
- Ensure systems are in place to monitor the flow of goods and materials.
* CLAIMS MANAGEMENT ROLE:
- Initiate all claim requests.
- Follow up with Supplier until issue is resolved / payment is made.
- If Supplier / Client do not comply with the necessary actions, or issue is not resolved to TC satisfaction, inform Supply Chain Manager of the situation.
Job Details
| Date Posted: | 2016-11-14 |
| Job Location: | Amman, Jordan |
| Job Role: | Logistics |
| Company Industry: | Distributions and Logistics |
Preferred Candidate
| Career Level: | Mid Career |
| Degree: | Bachelor's degree |
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