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Job Overview/Summary : IRC understands that duty of care means an institutional responsibility to all staff, regardless of position, location or employment category, to ensure safe and secure working conditions and a work environment that promotes staff well-being, increases individual resilience, and supports a healthy and productive workforce.
Under the supervision of the Regional HR Director, the Senior Staff Care Specialist will (1) develop a holistic regional staff care strategy consistent with IRC’s Human Capital Strategy and emerging global IRC Duty of Care framework, (2) lead the identification, development and delivery of staff care services and emergency interventions in the areas of self-care, resilience, stress mangement and psychological trauma response for IRC staff, (3) equip senior management teams (SMTs) and supervisors with guidance, tools, resources and training to support staff resilience and productivity, and (4) create a regional network and inventory of vetted staff care resources. This work will be completed in close collaboration with Country Directorss, HR Leads and regional and country program SMTs.
Responsibilities:
- Undertake rigorous staff care assessment in Iraq, Jordan, Lebanon, Turkey and Syria, leveraging existing internal and external research, data and evaluations.
Design and roll out staff awareness campaigns about existing IRC policies and benefits that support staff care; consult with and bring a staff care perspective to recruitment, benefits and other HR functional areas.
- Develop specific staff care action plans and support country programs to develop responsive and appropriate staff care plans that social, physical, and psychological well-being of staff.
Partner with the Senior Regional Capacity Building Manager to design remote staff care interventions across Syria and other locations operating in a remote-management context.
- Build a comprehensive, holistic and scalable approach to IRC’s duty of care in the region that contributes to a positive working environment.
Lead capacity building of all staff, but especially managers, coordinators and the SMT to recognize the signs and symptoms of stress, burn-out and vicarious trauma, in order to better support staff needs and to faciliate peer support between team members.
- Provide individual support and/or consultation for staff care as needed, and conduct peer support interventions.
- Undertake timely interventions for staff involved in critical incidents.
Regularly develop, gather and distribute stress and trauma management resource tools and materials to all staff.
- Design, conduct and/or participate in stress and trauma management training and activities.
In collaboration with the Gender Equality Advisor, assess common themes in the area of gender and develop resources to promote improved approaches in staff care matters related to gender equality, sexual assault, GENDER-based violence, etc.
- Support country programs in securing FUDNING for staff care activities during proposal design.
Utilize various methods to understand the support needs, concerns, and stress levels of staff, and advise management through regular consultation on how to better meet the needs of staff to minimize staff care risks.
- Provide regular communication to all staff regarding information and research findings related to staff care in similar working environments.
- Develop and coordinate a comprehensive database of staff care services; liaise with other local agencies, INGOs and professional organizations to maximize learning and efficiency.
Mintain current knowledge of stress and trauma research and practices, taking into consideration both local and international perspectives and practices.
- On a quarterly basis, provide management with information related to numbers and usage of individual and group services/sessions, including general themes emerging from activities, and suggestions on how to create a more supportive work environment that promotes staff resilience.
The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity Anti-Retaliation and Combating Trafficking in Persons
Key Working Relationships :
Position Reports Directly to: Regional HR Director
Position directly supervises: None
Internal Contacts:
Country Program Team: Primary - HR Leads and CDs. Also, Senior Management Teams and relevant program staff
Regional Team, especially Regional Director, Safety & Security Advisor, Gender Equality Advisor, Talent Acquisition Coordinator, Senior Capacity Building Project Manager, WPE Technical Advisor
HQ Team: Compensation & Benefits Director, Sr. Benefits Manager
External Contacts: INGO counterparts; relevant health and well-being colleagues, associations and networks.
Job Details
Date Posted: | 2016-12-20 |
Job Location: | Amman, Jordan |
Job Role: | Human Resources and Recruitment |
Company Industry: | Community/Social Services/and Nonprofit |
Preferred Candidate
Career Level: | Management |
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