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Main Job Responsibilities
(Duties and Tasks)
• Advise and consult with cross-functional and cross-business unit stakeholders in support of development initiatives that span the end-to-end value chain
• Establish product requirements: Collect, clarify and translate specific business requirements into documentation and conceptual designs from which technology applications and solutions can be developed
• Represent the business need for new and modified systems: Provide business input throughout a project, from initial stages to the implementation of the solution
• Communicate with stakeholders: Act as a connection point between technology specialists and business end users to facilitate the design and modification of systems to realize business strategies
• Train other teams on the core product value proposition and the problems the product solves
• Create, maintain, and prioritize the product backlog; lead backlog grooming to decompose and estimate stories
• Create detailed, actionable user stories for the development team; answer developers’ questions as the customer/user representative
• Write acceptance criteria; accept the finished user stories to make sure the work meets the criteria
• Attend scrum meetings including stand-ups, retrospectives, and demos
• Create mock-ups and work with UX on design
• Demonstrate the latest iterations to customers (pre-release) and gather feedback
• Document new features for implementations and release notes.
• contribute to the development of marketing, communications and training in support of the prioritized programs
• Provide implementation support to cross-functional teams
• Lead and champion initiatives across stakeholder groups
Needed Competencies (eg. Time Management, Team Player ...etc)
\[Competencies are observable behaviours that encompass the knowledge, skills, and personal characteristics that distinguish levels of performance in the work environment.
They serve as the basis for the supervisor's assessment of employee performance.
Project Definition & Design:
• Participate in exploratory discussions regarding desired business operations performance improvements.
• Review and analyze current IT systems, documentation and work process requirements to identify system capability gaps.
• Document current – and future – business/system/data flows.
Development & Testing:
• Work with the development team in an advisory capacity to produce new systems.
• Work with the testing team to develop relevant test scenarios and testing plans.
Implementation, Maintenance & Monitoring:
• Facilitate implementation or roll-out of new functionality (e.g. assist with the design, development and sometimes delivery of training for end users).
• Plan and develop strategies to convert data from the current system to the new structure, if required.
Process Review & Enhancement:
• Perform continuous reviews of a process or system to align processes with changing business conditions and new products and service offerings.
Job Details
Posted Date: | 2021-04-26 |
Job Location: | Amman, Jordan |
Job Role: | Information Technology |
Company Industry: | IT Services |
Preferred Candidate
Career Level: | Mid Career |

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