Jobs in Jordan - career in Jordan - vacancies in Jordan-Contact Center Supervisor-Jobs in Jordan - career in Jordan - vacancies in Jordan
• Directly supervising a team which includes: training, developing, coaching, counseling, and potentially administering disciplinary actions
• Provides customer service, as needed.
• Handles system emergencies with direction from IT department and/or appropriate vendor.
• Monitors call traffic and makes adjustments based on call center traffic patterns.
• Performs other related duties and special projects as requested.
• Handling escalated calls to resolve issues
Job Details
| Date Posted: | 2016-09-06 |
| Job Location: | Amman, Jordan |
| Job Role: | Support Services |
| Company Industry: | Internet/E-commerce |
Preferred Candidate
| Career Level: | Management |
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